Audio Messaging and its Importance for Your Guest Experience

dec 9, 2015

One of the first principles of good service is the individual approach to each customer through direct conversation/contact to introduce the products and services the following company provides. Audio messaging offers the most efficient solving of the given issue.

Nowadays, mainly in bigger commercial spaces, the direct conversation with the customer is almost impossible because of three basic reason:

  • the customers have numerical advantage over the service staff, which makes the direct contact with each customer physically impossible;
  • usually the customers themselves feel uncomfortable when the service staff want to offer them an individual approach;
  • besides, the customers usually do not spend enough time or are not attentive enough to get acquainted with all the products or services in the given commercial space. In this case the audio messaging is the ideal solution to ensure the direct with each customer individually, to deliver to them the information you need and to avoid the up-mentioned three obstacles. 

Just imagine, the customer enters your commercial space and get acquainted with your services and products without physical efforts from your side and without creating any kind of discomfort for your customers.

Storm Media offer you audio message recording services to built better and customer-oriented marketing strategy, as well as to obtain better guest experience - you choose the voice you prefer from our list of artists, give us the text for the message (the key points of the text) and max. in 24 hours your message will be ready to be broadcasted. We are very supportive and ready to help our customers to have what they need even in extremely short periods of time. For instance, if in the morning you make a decision to hold an unscheduled event and you need to inform your customers about that very quickly, our team will do their best to manage the broadcasting of the message you need in a couple of hours.